Frequently Asked Questions

Everything you need to know about shopping with ARQS.PK

What are the delivery charges and timelines?

We offer nationwide shipping across Pakistan. Delivery typically takes 3-5 business days, with a flat shipping rate of PKR 250 on all orders below PKR 5,000.

What is your return and exchange policy?

You can return or exchange any unworn, unwashed item with original tags within 14 days of purchase. Simply contact our support team to initiate the process.

Which payment methods do you accept?

We accept Cash on Delivery (COD), as well as secure online payments via Visa, Mastercard, and popular mobile wallets like JazzCash and EasyPaisa.

How do I ensure I pick the right size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our size chart for the perfect fit.

Can I track my order status?

Yes, once your order is dispatched, you will receive a tracking number via SMS and email to monitor your shipment in real-time.

Do you offer international shipping?

Currently, ARQS.PK only ships within Pakistan. We are working on expanding our services to international customers in the near future.